Managed Services

​Keeping your business safe from today’s cyber threats takes more than just antivirus software. At Tricom Services, we provide complete cybersecurity protection that works quietly in the background so you can focus on running your business. Our next-generation endpoint security, EDR, and MDR services actively watch for and stop potential threats before they become problems, backed by our 24/7 Security Operations Center (SOC) and SIEM monitoring. We also manage your firewalls to keep your network locked down and performing smoothly. With Tricom, you get peace of mind knowing your systems, data, and people are protected every day.

Stay connected from anywhere with Tricom Services’ cloud-based phone and communication solutions. We offer flexible Unified Communications (UC) and VoIP systems that bring your calls, meetings, and messages together in one easy-to-use platform. Whether in the office, working remotely, or on the go, our systems — including Avaya Cloud Office and Gigtel — keep your team and customers connected with crystal-clear voice, video, and messaging. We handle the setup, migration, and ongoing management, so you can enjoy reliable communication without the headaches of maintaining hardware.

Work smarter, not harder — with the power of Microsoft 365. Tricom Services helps you get the most out of your Microsoft tools, from Outlook and Teams to SharePoint and OneDrive. We handle everything from account setup and licensing to email migration, security configuration, and ongoing support, so your team can stay connected and productive from anywhere. We also integrate multi-factor authentication (MFA), data backups, and best-practice security policies to keep your information safe.

Data loss can bring businesses to a standstill! However, with the right backup plan, it doesn’t have to. Tricom Services provides reliable Backup and Disaster Recovery solutions that protect your data and get you back up and running fast after an outage, hardware failure, or cyberattack. We use secure, cloud-based backups with automated scheduling, off-site replication, and rapid recovery options to minimize downtime and data loss. Whether it’s a single file or a full server, we’ve got your data covered.

Keeping your computers, servers, and mobile devices running smoothly doesn’t have to be a hassle. With Tricom Services’ Device Management, we take care of the behind-the-scenes maintenance that keeps your technology healthy and secure. From automated patch management and system updates to ongoing device health monitoring, we make sure your systems stay up to date and perform their best. Our proactive approach helps prevent issues before they cause downtime, so your team can stay productive and focused on

their work.

Your network is the backbone of your business; when it’s running smoothly, everything else just works. At Tricom Services, we monitor and manage your entire network to keep it reliable, fast, and secure. From wired and wireless connectivity to switches, routers, and access points, we make sure every piece is properly configured and optimized. We also handle firmware updates, performance monitoring, and troubleshooting before small issues become big problems.