Fractional IT isn't one-size-fits-all. And that's exactly the point!
​​At Tricom Services, we specialize in flexible, scalable IT support tailored to the real-world needs of growing businesses. While it may not be the ideal fit for every organization, it’s a game-changer for many. If you’re looking for a smarter, leaner way to manage IT, fractional support might be exactly what your team needs.

IT Core
Not sure where to start? Our IT Core package is the foundation of our fractional IT services. This package offers a basic suite of services that can meet many of the IT needs of your small business.
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The IT Core Package Includes:
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RMM / Monitoring
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Patch Management
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Endpoint Protection
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Remote User Support
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Remote Server Support
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Documentation
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Basic Network Visibility
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Backup Monitoring
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Fractional IT Services:
Network Management
Ongoing oversight and maintenance of your business network, including monitoring network health, security checks, and addressing connectivity issues promptly. Services are scheduled based on your business needs, ensuring smooth network performance without unexpected interruptions.
Scheduled Support
A consistent IT professional visits your business on a set schedule to handle regular IT tasks, troubleshooting, or employee support. Having the same technician every week ensures familiarity with your systems and team, providing personalized, reliable support without full-time employment costs.
Server & Cloud
Customized support for managing your on-premises servers or cloud infrastructure. Our experts handle routine maintenance, backups, security updates, and optimization, providing peace of mind and cost-effective server management tailored to your business's specific needs.
CIO/CTO
Gain strategic IT leadership without full-time cost through fractional CIO/CTO services. We align technology with business goals, manage budgets effectively, ensure compliance requirements are met, and guide smart decisions that drive growth, security, and operational efficiency.
Project Assistance
Ideal for businesses that have periodic IT projects such as hardware upgrades, software rollouts, or office relocations. Our fractional resources manage these projects from planning through completion, ensuring minimal disruption and successful outcomes without requiring full-time staff.
IT Refresh
Regular or periodic hardware and software upgrade services tailored to your organization's IT refresh schedule. Our specialists help you plan and execute upgrades, maintaining productivity and minimizing downtime while efficiently managing IT lifecycle costs.
Cybersecurity
Fractional IT security professionals assist your organization in maintaining cybersecurity, & implementing necessary security measures. Customized support to ensure your data and systems remain protected and safe.
Communication
Expert assistance for VOIP phone system management, communication platform integrations, troubleshooting, and user training. Receive scheduled support customized to your business communication needs, ensuring seamless connectivity without the need for in-house expertise.